Notes
2024
Writing should be kind
Kind writing is helpful, inclusive, and conversational.
Writing should be usable
Usable writing is accessible, navigable, clear, and concise.
Writing should be useful
Identify, research, and write for your audience.
2023
Links and buttons and JavaScript, oh my!
How you use links or buttons primarily depends on the need for user input and the intended default browser behavior.
Practice with impact maps
With some structure and prompts, individuals or teams can explore a world of possibilities.
Overcome assumptions with impact maps
As problem solvers, we need some way to define unexamined assumptions, test unproved assumptions, and communicate unshared assumptions.
Build the right thing with impact maps
Impact maps are a powerful and flexible collaborative tool for exploring how solutions can make an impact toward its goal.
Organizing design work
The design of our work process can facilitate the design of better solutions for users of our work.
2022
Warning signs of front-end complexity
Three warning signs of front-end complexity, their effect on the user or developer experience, and alternative techniques.
2019
An Event Apart takeaways
Sketchnotes and insights from a web design conference.
2016
Facilitating a hackathon
Agile practices at small scale.
2015
Heartbeats
The cost of design.
Storytellers
Envision the stories users tell.
Defining design
Renderable, insightful intentionality.